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What is STIR/SHAKEN?

← Regulatory

STIR/SHAKEN is a mandatory call authentication framework deployed across North America to verify the identity of inbound calls and reduce illegal caller ID spoofing.

  • STIR — Secure Telephony Identity Revisited: verifies call identity over VoIP networks
  • SHAKEN — Signature-based Handling of Asserted information using toKENs: extends verification to traditional (non-VoIP) cellular and PSTN calls

Both are overseen by the CRTC (Canadian Radio-television and Telecommunications Commission) in Canada and the FCC (Federal Communications Commission) in the United States.

When a spoofed call is placed, the fraudulent caller ID can display any number — impersonating banks, government agencies, or even the recipient’s own number. Opting for an unknown or private caller CNAM results in only about a 19% answer rate in the US, so scammers steal real numbers to increase pickup rates and fraud effectiveness.

STIR/SHAKEN creates a cryptographic “attestation” attached to calls that travels with the call through the network, allowing receiving carriers to verify whether the number is legitimate.

STIR uses three attestation levels:

AttestationMeaning
A — Full AttestationThe originating carrier knows the customer and confirms they are authorized to use the number
B — Partial AttestationThe carrier knows the customer but cannot confirm the number is assigned to them
C — Gateway AttestationThe call entered the network from an unknown or unverified source

When a call arrives at the receiving carrier, SHAKEN reads the attestation token and surfaces a tag to the recipient (such as “Verified” or “Spam Likely” depending on the level).

No. STIR/SHAKEN verifies calls — it does not automatically block unverified ones. A call without attestation (C-level or missing token) may still be delivered; the carrier or recipient decides how to treat it.

This is an important distinction:

STIR/SHAKEN has been mandated for major carriers in both the US and Canada. Smaller carriers (fewer than 100,000 subscribers in the US) received phased implementation timelines. Full implementation across all carriers is ongoing.

SIPSTACK implements STIR/SHAKEN attestation for all outbound calls originating through the platform.